How do I get a new DirecTV remote control? If you’ve lost your DirecTV remote or it’s no longer functioning properly, obtaining a new one is essential to continue enjoying your favorite shows and movies. In this article, we’ll guide you through the process of obtaining a new DirecTV remote control, including the steps to follow and the options available to you.
Firstly, it’s important to determine whether you need a new DirecTV remote control or if there’s a possibility of repairing your current one. If your remote is still under warranty or if it’s a relatively new model, contacting DirecTV customer service may be the best course of action. They can provide you with advice on whether your remote can be repaired or replaced.
Here are the steps to follow in order to get a new DirecTV remote control:
1.
Contact DirecTV customer service:
– Call DirecTV customer service at 1-800-832-4729.
– Explain your situation to the representative, including the issue with your current remote control.
– They will guide you through the process of obtaining a new remote.
2.
Order a new remote online:
– Visit the DirecTV website at www.direcTV.com.
– Navigate to the “Support” section and select “Order Replacement Parts.”
– Choose the appropriate remote control for your DirecTV receiver model.
– Follow the instructions to complete your order and make the payment.
3.
Visit a DirecTV store:
– Locate a DirecTV store near you using the store locator on the DirecTV website.
– Visit the store and speak with a representative.
– Provide them with your DirecTV account information and explain the issue with your remote.
– They will assist you in obtaining a new remote control.
4.
Use a third-party retailer:
– Search for a reputable third-party retailer that sells DirecTV remote controls.
– Ensure that the remote control is compatible with your DirecTV receiver model.
– Place an order and have it shipped to your address.
When ordering a new DirecTV remote control, it’s important to consider the following:
–
Compatibility:
Ensure that the new remote control is compatible with your DirecTV receiver model to avoid any issues with functionality.
–
Features:
Consider the features you want in your new remote, such as voice control or a backlit keypad.
–
Cost:
Compare the prices of new DirecTV remote controls from different sources to find the best deal.
By following these steps and considering the factors mentioned above, you’ll be able to obtain a new DirecTV remote control quickly and easily. This will ensure that you can continue enjoying your DirecTV service without any interruptions.
